Terms of Service

Effective Date: 1/1/2025

Welcome to The Carolina Appraisal Group (“we,” “our,” or “us”). By accessing or using our website and related services, including the WEIC One Client Management System (“WEIC One”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use our services.

1. Services Provided

The Carolina Appraisal Group provides residential, commercial, and specialty real estate appraisal services. Our website and WEIC One Client Management System are used to:

• Collect and process appraisal requests

   

• Communicate with clients about scheduling, reports, and questions

   

• Maintain client records for service delivery and compliance

   

• Provide estimates, proposals, and documentation

   

All services are provided on an “as-is” basis, subject to availability and professional standards of practice.

2. Submitting Information

When you submit an appraisal request, contact form, live chat message, or other information through our website or WEIC One, you agree that:

• The information you provide is accurate, current, and complete

   

• You have legal authority to request the appraisal or related services

   

• You will not provide false, misleading, or fraudulent information

   

We reserve the right to decline services if we cannot verify your identity, ownership, or legal authority regarding the property in question.

3. Quotes, Orders, and Scheduling

• Quotes provided are based on the information you submit and may change if additional details are discovered during the appraisal process.

   

• Scheduling is subject to property access, location, and availability of our appraisers.

   

• By submitting a request, you consent to us storing and processing your information in WEIC One to facilitate your appraisal order.

   

4. Data Collection and Use

We collect information through:

• Website request forms and live chat

   

• WEIC One CRM (contact details, property information, communication history)

   

• Emails, phone calls, and SMS/text messaging

   

• Cookies and analytics tools to monitor site performance

   

We use this information for:

• Processing appraisal requests

   

• Providing updates and delivering appraisal reports

   

• Internal recordkeeping and compliance with industry regulations

   

• Improving our website and services

   

5. Payment Terms

If applicable, payment terms will be stated in your quote or order confirmation. Payment must be made in accordance with the agreed schedule to receive your completed appraisal report.

6. Intellectual Property

All content on our website, including text, logos, images, and appraisal templates, is owned or licensed by The Carolina Appraisal Group and is protected by copyright and other applicable laws.

7. Limitation of Liability

To the fullest extent permitted by law, The Carolina Appraisal Group is not liable for any damages resulting from your use of our website, CRM system, or appraisal services, including delays, errors, or omissions.

8. Changes to These Terms

We may update these Terms at any time. Any updates will be posted on this page with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

9. Contact Us

If you have questions about these Terms, contact us:

The Carolina Appraisal Group
Phone: 803-534-5554
Email: Info@carolinaappraisalgroup.com